Why is My Refrigerator Water Dispenser Not Working?

Is the water dispenser on your refrigerator not working? If so, you can try to solve the problem by yourself or call Keen Appliance Repair for refrigerator repair Baytown, Texas.

There are a lot of reasons for a water dispenser in a kitchen refrigerator to stop working. Again, some of the suggestions could sound a little strange. However, something as obvious as an on/off switch has been the culprit before. Be sure to inspect the obvious potential issues prior to moving forward with refrigerator repair. Let’s start to tackle this appliance repair problem and see all of the reasons we can come up with for a broken water dispenser on a refrigerator.

The reason for a water dispenser not working is commonly an installation problem, a filter problem or frozen water lines:

Refrigerator Installation Issues

You just bought a brand new refrigerator for your kitchen with a water dispenser, but it is broken. The water dispenser must be hooked up to the home’s water line. That could be the cause of the problem.

If the brand new refrigerator is replacing an old refrigerator that did not have a water dispenser or ice maker, there is a possibility that you do not have a functioning water line running to this area. Most of the time a water line is commonly run from underneath the home either in a crawl space or basement. You can acquire this line at nearly any home repair store and they are pretty simple for the typical homeowner to install. Usually they have include a water shut-off valve, which is necessary so that if you need to relocate the refrigerator, you can turn off the water.

If you have an attached water line, is the valve on? The valve handle must be lined up with the hose. And, is there water going through the pipe that you have installed to connect the water line? Obvious and basic questions, but items that need to be confirmed.

If you removed the refrigerator doors during installation it’s possible the water dispenser might not be plugged in. Check the manual to find the wire harness for that particular model of refrigerator. Ensure that it is plugged into the refrigerator.

When the water line is hooked up, most of the time there’s air in the water line. So, lifting and lowering the water dispenser lever to get the air out is necessary.
Filter Issues

On some of the popular models, there are different filters. These filters could “expire”, clog or get frozen. All filters are dependent on the model and type of refrigerator. If your filter is clogged it might cause slow filling or no flowing at all. It is recommended that your filter should be changed every 6 months. Changing filters can be challenging. If you have issues, go online or call us and find the right method to change a filter.

One recommendation is to fill up the water filter with water prior to installation. Typically the water filters will need a long time to fill, which might cause you to think the water dispenser on the refrigerator is not working. You will want to read the owner’s manual if all else fails. To ensure it is not air trapped in the lines, we recommend to depress the dispenser arm for about 5 minutes.

A frozen water tank might be the source of the problem as well in some models. If the tank is frozen it will start to leak onto the food bins. Small amounts of food inside of the fresh food bins can cause freezing to happen.

ADDITIONAL REFRIGERATOR RESOURCES